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Senior Editor, CX Today

Charlie Mitchell

Verified

Senior Editor, CX Today

Bristol

Beats

Primary beats

WorldUnited Kingdom

Secondary beats

TheatreBaseballCocktailsNewsBreaking NewsCruisesGender EqualityEnvironmentBusinessGlobal MarketCity Government

Biography

Final Covers

Personal Growth , Development , Mainframes , Computer Security

Doesn’t Cover

Science, politics, business

Journalist Type

Editor

Seniority Positions

Senior Editor

Industries

Online Media

Medium Formats

CX Today

Content

Total articles 3201

  • Available on paid plans

    Zurich Insurance Group Makes Customer-Centricity Real by Setting 33 CX Standards

    By Charlie Mitchell Verified

    Mar. 14, 2025

  • Available on paid plans

    What Will the Contact Center Agent Role Look Like in 2030?

    By Charlie Mitchell Verified

    Mar. 13, 2025

  • Available on paid plans

    Zurich Insurance Group Makes Customer-Centricity Real by Setting 33 CX Standards

    By Charlie Mitchell Verified

    Mar. 14, 2025

As seen in

Cx Today,WDSY – FM (Pittsburgh, PA),Statesman Journal,Amc Outdoors Magazine,Cx Today – Customer Experience Tech News,Genetic Literacy Project,Financial Times,The National,Yahoo,mycustomer.com,The Telegraph,Vox

Company Info

CX Today

CX Today is an online publication dedicated to customer experience technology. It provides valuable insights and news for enterprise customer experience professionals, covering topics such as contact centers, CRM, conversational AI, and Voice of the Customer solutions. The company offers a range of services, including up-to-date news, customer stories, best practice guides, and event coverage related to customer experience technology. Additionally, CX Today features a marketplace that helps businesses find suitable CX technology solutions by showcasing verified vendors. The publication also provides media and advertising opportunities for businesses to connect with CX professionals. Headquartered in Lancashire, United Kingdom, CX Today Limited was incorporated in December 2020. The company actively engages in publishing content and maintaining its marketplace, contributing to the customer experience technology sector.

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Founded: 2020


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