View 's journalist industries, journalist types, location, and media outlets. Use Journalist Hunt to get connected with top journalists in seconds.
Get connected with journalists todayCraig Idlebrook
Verified
Content Manager, ICMI
Boston
Beats
Primary beats
Biography
A Swiss Army Knife of a journalist and editor who has written for over 60 publications and organizations, Craig Idlebrook has written extensively about diabetes care, sustainable coastal communities, and travel ideas. Work highlights include creating a successful health care news website from scratch, landing essays in several national publications, and wandering into a New England Patriots press conference with a press pass for AAA.
Final Covers
Fishing, Travel, Theater, Parenting
Doesn’t Cover
IT and Finance
Journalist Type
Seniority Positions
Industries
Medium Formats
Content
Total articles 107
By Craig Idlebrook
Mar. 19, 2025
By Craig Idlebrook
Feb. 13, 2025
By Craig Idlebrook
Mar. 19, 2025
As seen in
Company Info
ICMI
ICMI is a global provider of contact center performance management solutions, specializing in training, consulting, and technology services. The company is dedicated to enhancing customer service and team performance in contact centers, aiming to improve customer experiences and drive business results. ICMI offers a variety of resources tailored for customer management professionals, from frontline agents to executives. The services provided by ICMI include interactive training and certification programs, industry events featuring expert insights, and consulting services led by experienced professionals. These offerings help organizations optimize their operations and improve customer satisfaction. Additionally, ICMI serves as a valuable source of industry news, research, and dynamic content, supporting professionals in making informed decisions.
, ,
'+1 719-955-8149
Founded: 1985