Mark C. Crowley - Journalist Profile | Connect with top journalists

Beats

Biography

Mark C. Crowley spent over 25 years in the dog-eat-dog world of financial services, an environment known for its heartlessness and “take no prisoners” attitude. Twice, he held national-level responsibilities – most recently as Senior Vice President-National Manager for Investment Product Sales at one of America’s largest financial institutions, where he was named “Leader of the Year.” What he ultimately discovered is that his chosen management style was highly uncommon, yet extraordinarily productive. His teams consistently excelled. When asked what he was doing differently, Mark replied, “It’s the same disciplined approach others have with numbers and production…but mine is with people. You could say I manage the emotional side of work. I intentionally make people feel valued. I identify their raw talents and seek ways to further develop them. I express my deep belief in them, proactively teach them skills and make a deliberate point of honoring and recognizing all their achievements.” As a result, Mark’s people consistently scaled mountains for him. Intrigued by their unwavering achievements, Mark decided to leave the financial services world and attempt to answer the question: “What happens inside of people to make them so committed to doing extraordinary work?” His research led to the publication of his first book, Lead from the Heart, and his work as a speaker and consultant for companies and organizations seeking to achieve and sustain uncommonly high engagement and performance. Recognized as a workplace thought leader, Mark is also a regular leadership contributor to Fast Company Magazine and has been published in the Seattle Times, Huffington Post, Reuters, CEO Magazine, USA Today, LinkedIn and the Great Place To Work Institute. He has interviewed CEOs and senior executives at high-performing companies who are already “managing the emotional side of work.” His book, Lead From The Heart, is being taught at Northern Arizona University, Embry Riddle University & San Diego State University. Mark is a graduate of the University of California, San Diego, in addition to the Pacific Coast Banking School at the University of Washington. He lives in La Jolla, California – and is a devoted fan of Van Morrison, great books and (win or lose) the San Diego Padres. He holds several investment securities licenses (FINRA Registrations) and is a licensed California Real Estate Broker.

Content

Total articles 259

• Available on paid plans

  Adam Galinsky: A Blueprint for Inspiring Leadership

  By Mark C. Crowley

  Apr. 04, 2025

• Available on paid plans

  Jan-Emmanuel De Neve: Transform Your Employees' Performance by Prioritizing Their Well-Being

  By Mark C. Crowley

  Mar. 21, 2025

• Available on paid plans

  Kathleen Hogan & Rhonda Morris: Two Of The World's HR Giants Together

  By Mark C. Crowley

  Mar. 07, 2025

As seen in

Company Info

Freelance

Freelancer.com is the largest freelancing and crowdsourcing marketplace in the world, connecting over 81 million employers and freelancers across more than 247 countries. Founded in 2009 and based in Sydney, Australia, the platform allows employers to post jobs while freelancers can bid on these projects. It is publicly traded on the Australian Securities Exchange under the ticker ASX:FLN. The platform supports a variety of work categories, including software development, writing, design, and marketing. Freelancer.com also offers contests for creative work, where employers can award prize money to winning entries. Users can choose from different membership plans, including free and paid subscriptions, which provide various benefits. The mobile app enhances project management and communication for users on the go. With a diverse customer base that includes individuals, small businesses, and large enterprises, Freelancer.com plays a significant role in the global online economy.