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Founder and Editor in Chief, Customerland

Mike Giambattista

Verified

Founder and Editor in Chief, Customerland

New York

Beats

Primary beats

business and financeTechnology

Secondary beats

Food and drinkAdvertisingBiodiversity LossMid-size BusinessWellnessRunningDebt FinanceHealthEntertainmentGluten-freeBeauty and lifestyleOpinionVenture CapitalSexTheaterAngel Funding

Biography

Final Covers

SEO

Doesn’t Cover

the obvious

Journalist Type

Editor

Seniority Positions

Founder and Editor in Chief

Industries

information technology & services

Medium Formats

Customerland

Content

Total articles 52

  • Available on paid plans

    What CX Is Actually Worth - And Why We’re Measuring It Wrong

    By Mike Giambattista, byMike Giambattista

    Apr. 11, 2025

  • Available on paid plans

    The State of BPO Report: Trends, Challenges, and Opportunities

    By Mike Giambattista, byMike Giambattista

    Mar. 31, 2025

  • Available on paid plans

    AI and the New Retail Standard: What Shoppers Now Expect and How Retailers Must Respond

    By Mike Giambattista, byMike Giambattista

    Mar. 21, 2025

As seen in

Customerland,Business 2 Community,The Wise Marketer

Company Info

Customerland

Customerland is a specialized platform dedicated to enhancing enterprise growth through customer-centric strategies. It focuses on improving customer engagement by providing insights and resources that blend customer experience, behavioral economics, and technology. The company curates thought leadership content, including articles, reports, and podcasts, to help businesses navigate the evolving consumer landscape. The platform offers strategic insights on customer acquisition, retention, and post-purchase experiences, particularly in luxury and sustainability sectors. It hosts podcasts featuring industry experts discussing topics like privacy regulations and seasonal consumer trends. Customerland also delivers a newsletter with updates on customer experience trends and marketing technologies. Its practical tools include guides for measuring customer experience ROI and frameworks for implementing behavioral design principles. Customerland collaborates with consultancies, technology providers, and research organizations globally, ensuring access to diverse expertise. It aims to empower organizations to adapt their customer strategies effectively in a rapidly changing market.

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'+1 888-534-0808

Founded: 2019


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