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Teresa Cottam
Verified
Chief Analyst, omnisperience.com
Retford, United Kingdom
Beats
Biography
Teresa Cottam is the Managing Editor and Chief Analyst at Omnisperience writing about customer experience, customer service, customer satisfaction, employee experience and the future workplace. She has over 25 years’ experience in the telecoms and technology markets and was previously managing editor at Ovum, the head of publications at Chorleywood (Informa tech) contributing to a range of trade publications. She is an expert on SME and enterprise telecoms, and the leading expert on nanobusiness. She writes for industry publications on telecoms, business and technology, and white label for a variety of outlets.
Customer Service , Billing, Telecoms , Business, SME, QoE , Women In Tech, Customer Experience , QoS, Telecoms, bssoss, Nanobusiness, Mobile, Multi-Generational Workforce, Analytics , B2B , Telecoms
Handsets, network technology
Content
Company Info
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Founded: