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Total articles 79

• Available on paid plans

  To be a successful CEO, you must forget about your own ego and workplace politics: interview with Capita's CEO Corinne Ripoche

  By Venesa Musovic Verified

  Dec. 11, 2023

• Available on paid plans

  Time to trust: publishing industry in the age of  disruption - Customer Experience Magazine

  By Venesa Musovic Verified

  May. 19, 2023

• Available on paid plans

  To be a successful CEO, you must forget about your own ego and workplace politics: interview with Capita's CEO Corinne Ripoche

  By Venesa Musovic Verified

  Dec. 11, 2023

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Company Info

Customer Experience Magazine

Customer Experience Magazine (CXM) is a UK-based publication dedicated to customer experience (CX) trends and insights. It provides a platform for CX professionals, offering a variety of content including news, case studies, reports, and multimedia resources. CXM focuses on AI-driven strategies, contact center technologies, and digital transformation to support strategic decision-making. CXM delivers its content through both digital and print formats, targeting CX leaders, marketers, and customer service professionals globally. The publication features a resource library with whitepapers and webinars, organizes events and webinars, and produces podcasts with industry experts. Additionally, CXM offers advertising opportunities for businesses looking to enhance brand awareness and generate leads among a large audience of CX professionals. With a strong emphasis on AI insights and a commitment to connecting professionals across various regions, CXM serves as a valuable resource for those looking to improve customer engagement and drive innovation in their organizations.